Laundromats with coin operated machines and regular laundry stores with traditional equipment felt the heavy blow during the Covid-19 crisis. Lockdowns and social distancing measures affected the customer flow thus, reducing productivity in laundry stores. But the pandemic taught entrepreneurs essential lessons to help them thrive in all business environments. As a laundry business owner, you may be wondering how the pandemic crisis can help you streamline your Girbau North America coin operated washer and dryer laundry business? Today, we’ll explore the positives that emerged due to the pandemic in the laundry industry. This way you can future-proof your business against the potential crisis.
It has improved sanitary conditions in laundry businesses
Cleanliness is a crucial factor that directly influences the number of customers your business gets. Ipsos’ research reveals that 90% of Americans say that a business’ hygiene determines whether or not they’ll be repeat customers. That means clean coin op laundry facilities are more likely to receive heavy customer traffic than unhygienic laundromats. During the pandemic (and even now), laundry owners increased the hygiene in their stores like never before. We can relate the sudden rise in sparkling clean laundry facilities to the set measures against the pandemic like sanitizations and frequent cleaning of surfaces.
The pandemic has yielded innovation in the laundry industry
Before the crisis, laundry store owners were comfortable with their operations. However, the pandemic forced them to improvise. They had to look for effective ways to operate without breaking the strict Covid-19 rules. Now, laundry owners are still using post-pandemic techniques to satisfy customers and generate more profit. For example, most laundry stores had to adopt cashless payment options. Other laundry owners had to serve customers from the comfort of their homes with pick-and-deliver services. These methods helped improve customer experience, and now, they’re the normal ways to serve clients in some laundry businesses.
Laundry business owners now understand the importance of a contingency plan
The Covid-19 pandemic struck suddenly and nobody expected this to result in adverse impacts in the industry like months of lockdowns and strict social distancing measures. It was an ambush in the laundry industry, and businesses sustained significant losses. But this was also a big lesson for business owners. They’ve learned the need to plan ahead. Now, laundry businesses look into their books seeking to re-evaluate expenses and boost revenue. That way, they get higher profits and prepare for anything that can impact the economy. In short, the pandemic taught laundry owners how to risk-proof their businesses against future uncertainties.
It opened new online opportunities for laundry businesses
When the Covid crisis shook the world, lockdowns and social distancing measures impacted many small businesses. On the other hand, safety was a primary concern to customers working from home and buying online. For this reason, laundry owners had to identify ways to stay competitive in the industry, which pushed them online to reach out to local customers. This was (and is still) an excellent opportunity for laundry businesses to expand their audience. After all, over 90% of Americans use the internet.
The pandemic brought many challenges for the business world but it provided great lessons for laundry business owners. Leverage what you learned from the crisis to plan and prepare for future uncertainties.